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About Us

About Us

Welcome to Excellent services, established in January 2018! We are a leading digitizing services company with a talented team of 30 professionals. Among our staff, we have 15 dedicated full-time digitizers, 10 quality assurance experts, and 12 supportive staff members, including our friendly customer service representatives. The remaining team members handle administration and sampling tasks.

We take great pride in our ability to handle approximately 100 designs per day, ensuring prompt and efficient service for our valued customers. Our primary focus is on serving Embroiderers and Apparel Manufacturers based in the USA, Canada, Australia, and the United Kingdom.

When it comes to digitizing, we work with some of the most advanced software in the industry, such as Wings from Gunold, Wilcom, Pulse and Ethos. This allows us to provide you with your digitized files not only in the Tajima dst format but also other formats to suit your needs. For more details on the file formats we offer, simply click here.

At Excellent services, we are committed to delivering high-quality digitized designs that meet and exceed your expectations. We are here to assist you every step of the way, so please don't hesitate to reach out if you have any questions or require further assistance.

Absolutely! Our main goal is to provide you with top-notch digitizing services at affordable prices. We understand the importance of delivering designs that are optimized for smooth production on your machines. By digitizing your designs with the final production in mind, we ensure that the digitized files we provide run seamlessly on your equipment, minimizing thread breaks and maximizing productivity by up to 10% to 15%.

To guarantee exceptional quality, we take the extra step of sewing out each design ourselves. This enables us to thoroughly test and fine-tune the digitized file until we are completely satisfied with its performance on the machine. Only when we're confident in its smooth run will we send you the digitized file.

Additionally, if you'd like, we can even provide you with an image of the sew-out for each design that you send us. This allows you to visualize how the design will look when stitched, giving you an opportunity to make any necessary adjustments or approvals.

We believe that by focusing on quality, affordability, and attention to detail, we can deliver digitized designs that not only meet but exceed your expectations. If there's anything else we can assist you with, please feel free to let us know!

We are committed to providing you with quick turnaround times to meet your demanding embroidery needs. Our team works diligently for 24 hours a day, 6 days a week to ensure that your digitized designs are completed as efficiently as possible.

AVAILABILITY 24/7: You can place an order 24 hours a day, 7 days a week. You can get online support 24 hours a day, 6 days a week.